When you arrive at the weekly certifications agreement screen, you will need to read all of the notes. If you need to correct an answer, you can click to do so which will return you to eligible week screen or you can click “My answers are correct”. If the system has identified any issues that could impact your eligiblity, they will be displayed in the text at the bottom of the screen. Make sure to use the scroll bar to view information at the bottom of the page. This screen gives you the opportunity to review all of your answers to confirm that they are correct. Once you have completed this screen, you will click Next. Additional questions may appear depending on your answers. In next section is where you will find a list of questions about the week for which you are certifying. If you wish to file for the week and you did work during the week, you will answer some additional questions about your work for the week on the next screen. If you do wish to file for the week but did not complete additional work, then the system will treat this as a regular filing for a weekly claim. Please note this includes temporary on-call and part-time employment. Click “Yes” or “No” to confirm whether or not you worked for the week. One you file, the week will remain on the screen but will have a completed status it is a processed after which that week will be removed from the screen. Available weeks that have not been filed will be indicated on the right. This is the eligible weeks screen and it will list the week or weeks for which you are abel to file for benefit payments. When you click the link, you will be directed to a page with important reminders. Please notice that you will only have the certify weekly benefits link if a weekly claim is available to file. You will see smart links in the middle of the page for actions that are able to completed for your account. The system will display the customer menu screen. If you click “Cancel”, you will be returned to the account login page. This will make the continue button active to click to the next page. Please read the information and then click the check box to accept the terms of use. The system will display a message about using the new portal. On the login screen, enter your username and password and click “I am a human”. If there is a break in filing for two weeks or more, your claim will be inactivated. If you are eligible to file for multiple weeks, you must complete each week individually from start to finish and file the weeks from earliest to latest. You can only file for benefits for weeks that have been completed and then you have up to two weeks to file for that week. and end on the following Saturday at midnight. Benefit weeks begin on Sundays at 12:01 a.m. Ir oder to claim weekly benefits, you will need to file each week that you wish to receive payment. If you have completed any of these steps and need assistance, you can see our other tutorial to help you get started. In order to do this, you must have created a username and password for the new system as well as completed the initial UI claims process which gathers your employment history. This tutorial will show you how to return to the system each week to file for your weekly Unemployment Insurance Benefits. Additionally, answers to these questions may change as the result of any state or federal action to address the COVID-19 pandemic.Welcome to your bridge your benefits. Employers should timely respond to all requests for information from Employment and Workforce to ensure that claims are properly adjudicated. Claimants affected by loss of work due to the Coronavirus should apply for UI benefits to determine if they are eligible. Employment and Workforce will investigate and adjudicate each claim to determine UI eligibility based on the unique facts of each case. It is not intended to be, and should not be construed as, a definitive answer to any specific situation. This FAQ provides general answers to most commonly asked questions regarding unemployment insurance (UI) and the COVID-19 pandemic. The Chatbot services is available through a chat icon link from the SCDEW website and SUITS self-service portal. This is a communication self-service solution that can be accessed by claimants, employers or agents to quickly provide much needed assistance from SCDEW with clarification to general questions for claim benefits and tax issues.
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